I listened to the audio book and it is pretty good. At times it was raucously funny. Then there are times when it is very serious.
As someone who flies and travels a lot in my job this book is disturbing.
If you fly, fly for a living or travel for a living, plan to fly then you should listen to or read this book. It's disturbing at times.
The book also discusses the offshoring of jobs in the airline industry and the impact this has had on the economy, the unemployment rate, airline safety, and CEO pay as well as the impact CEO pay has had on the offshoring of jobs.
If you are terrified of flying then maybe you should not listen to this book.
Either way I recommend the book, it's eye opening. It is sometimes repetitive from chapter to chapter though.